User Can't Use Self DVD Writer

Environment

• Microsoft Windows XP SP3
  

Introduction
User suddenly get this problem. Before is ok


Solutions
Run "regedit" to delete the below, and then reboot

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\LowerFilters

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\UpperFilters

Reference

• http://support.microsoft.com/kb/314060