Symantec - NscTop Module Problem

Environment

• Symantec Anti-Virus 10.1.X.X
• Symantec System Center 10.1.X.X

Introduction
Server suddenly get an error "NscTop Module encountered a problem..."

Solution
This is caused by the different version between Symantec Anti-Virus and Symantec System Center

Go to solve this is by updating the Symantec System Center to be the same version of the Symantec Anti-Virus

Reference

• NSCTOP.exe-Application error occurs
• Determining the version of Symantec System Center